Monday, August 20, 2007

Sorry folks, park's closed. Moose out front shoulda told ya.

Over the next couple of weeks the updates will be sporadic at best. It's time for the annual late summer extravaganza to the West Coast.

Things started out really well last night when Northwest Airlines decided to cancel our Rochester to Minneapolis flight because the flight was undersold. The wonderful folks at NWA were kind enough to re-route us through Detroit. On Tuesday. And, they acted like they were doing us a favor.

I kind of feel like Clark Griswold right now and we haven't even left yet: "I'm making out a check for $1000, all you have to do is give me $300 in cash and keep the $700, all for doing nothing more than acting like a total creep. "

Instead of taking the airline up on its generous offer of sending us out a day late through a city that's well east of our final destination, we are hopping on a shuttle bus up to Minneapolis so we can catch the flight we already paid for in Minneapolis.

The best part of the story? We found out about the cancellation at 9:30 p.m. last night when we went online to check in. And, because we are choosing to not take the route NWA chose for us through Detroit TOMORROW, we won't be getting any money back for our cancelled Rochester to Minneapolis flight, even though it wasn't caused by weather, but rather by the airline because they couldn't make money on the flight and God forbid they actually provide the customer with what they paid for or what they expect/deserve.

If there is a business out there run worse than Northwest Airlines, I don't want to ever know about it. Wally World better not be closed when we get there or I am punching that moose in the face.

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